Home Forums Pre-Sale Forcing Renewal for Updates is Against CodeCanyon Support Policy

Forcing Renewal for Updates is Against CodeCanyon Support Policy

  • Author
    Posts
  • #139568

    habboubih
    Participant

    Hi,

    I just saw a message on my WP admin panel asking me to renew support. Otherwise, I will not be able to receive updates. I think this is against CodeCanyon support policy. A merchant must provide access to updates even after support has ended.

    Plugin: WooCommerce Email Template Customizer

    Please read here:
    https://themeforest.net/page/item_support_policy

    Please revise your decision to provide us purchasers access to all updates. It is the main reason why most of us purchase plugins from CodeCanyon.

    Thanks
    Husain

You must be logged in to see replies to this topic. Click here to login or register