FAQs
Regular questions & answers are presented here in the FAQs area.
Knowledge Base
The fastest way to get support is finding the answer through Knowledge Base system.
Support Forum
You can also easy to find out the answer over existing topics on the support forum.
Latest Knowledge Base
- How to use the auto update feature of Woo Multi Currency Posted in: Plugins
- How to update Theme files using FTP Posted in: General
- How to fix broken settings page? Posted in: Plugins
- Verify Villatheme account Posted in: General
- How to translate plugin Posted in: Plugins
Recent Topics
- City and Country not showing upAsked by
Baron Group - Upsells and Crossell don'tAsked by
dolph503 - The free shippingAsked by
maysle - ImagesAsked by
ibd2004 - Add State to noticationAsked by
maxtongroup - Cross sell not popping upAsked by
valencia - Conditionally show on some pages or posts, but exclude membership pages (LARGE SITE)Asked by
upswingpoker - Pop up notifications stopped workingAsked by
tulsamarketing
Support Policy
We really care about customer support services and guarantee to response to all support topics within 24 hours on weekday (a bit longer over weekend).
Due to different timezone, you may get very fast response when we are available; our timezone is: GMT+7