customer notes email template not working

We have used your plugin “Email template customiser” and created a template to send order notes to customers. But when we send the email it doesn’t include the order notes in email.

How to discover the issue:

1. Please check we included the Customer not in the template: https://prnt.sc/ZwNcRTM1jZWe

2. I send a customer not in Woocommerce > Orders. Please check here: https://prnt.sc/eAeB-azOMWKg

3. when the customer order note is sent from order then it does not include “customer note” in email, please see screenshot of customer email: https://prnt.sc/CI3iEyfUG8QR