Error in Automatic Synchronization

Hello Support Team,

I am writing this ticket to report an issue I encountered while using the automatic synchronization feature in our system. When I tried to sync the products manually, everything worked perfectly fine, but the problem occurred when I used the scheduler for synchronization.

Specifically, when I scheduled a synchronization for 10:15, and it was 10:13, I noticed that the product appeared with all its variants in the image 1and 2. However, after running the scheduled synchronization, the product’s price appeared without one of its variants, as shown in the image 3 and 4.

I have tried to troubleshoot the issue, but I have been unsuccessful in identifying the root cause of the problem. I would appreciate it if you could look into this matter and provide a solution as soon as possible.

Please let me know if you require any additional information from my end. Thank you in advance for your prompt assistance.

Sincerely,
John Hackerman