AST Pro

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  • #164556

    Zvonimir Kisic
    Participant

    Hello,

    We have Zorem Advanced Shipment Tracking Pro plugin version 3.0.1 and WooCommerce Email Template Customizer Premium version 1.1.19. when we send an email to a customer when an order is completed/shipped, the email block with tracking info is not displayed even though it is enabled in the Zorem AST plugin.

    When we preview email for completed orders in Email Template Customizer block with tracking info is correctly displayed. Even if we send that test email from ETC plugin email contain tracking info. 
    So, to summarize, tracing info in completed emails are displayed in ETC preview and when sending test emails but it is not displayed in emails when order is completed through normal process in Woocommerce order list.

    Do you have

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