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Assistance Required: Issues with ALD Plugin

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  • #209631

    Ernesto Paczona
    Participant

    Hello ALD Plugin Support,

    We have encountered several issues on our site related to your plugin:

    Product Availability Discrepancy:

    There are products that are reportedly unavailable in our country on our site (see the first screenshot), but they are available on AliExpress, including for our country (see the second screenshot).
    Country Selection Dropdown:

    When selecting a different country in the “Ship to” dropdown, the page needs to be reloaded for the country change to take effect, displaying the correct costs and estimated delivery time.
    Synchronization Issues:

    When synchronizing these supposedly unavailable products in the imported list, either manually or via API sync:
    The manual sync sets the stock to 0.
    The API sync returns the error “The shipping method AliExpress Selection Standard is no longer available (August 5, 2024 03:32:04 PM)”, despite our default setting being “AliExpress Standard Shipping”.
    Checkout Problems:

    In the checkout process (see the screenshot item_data), the entire cart text is passed as item data, resulting in the text being displayed as such. In the lower frame, only “shipping: price and estimated time” is shown.
    We would appreciate your prompt assistance in resolving these issues.

    Thank you!

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