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August 13, 2024 at 10:40 pm #210719
supports@havF.comParticipantI woke up to an error message saying my AliExpress access token expired. Now, I can’t automatically update products or tracking numbers, and bulk orders aren’t working. When I tried to manually sync a product, I got an ‘unauthorized’ message. So, what exactly did I pay for?
We are so sorry. Your key was expired in Aug 10th 2022 and You can not use Auto Update feature. Please renew or update this plugin manually at https://codecanyon.net/downloads
I reached out on codecayon and your response is
“Hi,Thank you for reaching out to us.
To clarify, you need a valid, live Auto update key when you want the Auto update features, including Auto update plugin, Auto sync orders, Auto update products, Auto fulfill; and API-related features, like Frontend shipping.
It’s worth noting that The duration of an Auto update key tags along with the duration of your license Item Support. When it expired, the Access token you get will be invalid and it will return false result.
But the Access token duration is different, commonly it’s a month. But you can always get a new valid access token when your Item Support is live.
Best regards.”
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