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Home › Forums › Plugins › WooCommerce Email Template Customizer › Email template for Customer Payment Retry
Hi Support,
I have installed the WooCommerce Subscriptions plugin, which added emails for scenarios such as failed customer payments. While I am able to send these emails, I am facing an issue. For example, I would like to set up an additional email for the customer to be notified when a subscription payment fails, but I cannot find the option to create this within the plugin.
Could you please assist with how I can set up such notifications for the customer?
In the image below you can see, that I can crete it for admin, the “mislykket ordre” Failed payment
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