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July 14, 2025 at 2:08 pm #240611
VISAN CHANParticipantI’m experiencing an issue with the multi-currency pricing logic in your plugin.
According to your documentation, when Fixed Price is enabled and a specific currency price is not manually set, the plugin is supposed to fall back to using the exchange rate to calculate the price. Your settings page even states:
“rates will be used in case fixed product price/shipping cost is not set for a currency.”
Here’s my actual setup:
Fixed Price: enabled
Some currencies have no value manually set
“Don’t use exchange rate” option: not enabled
Exchange rates: properly configured
However, the prices for currencies with no fixed value are not being converted using the exchange rate. They remain exactly the same as the base currency price — no calculation is applied.
My questions:
Is this fallback-to-exchange-rate behavior still officially supported?
If yes, why is it not working as expected?
If no, is there a workaround or filter to enable this fallback?
This is a critical issue affecting all product pricing in other currencies. Please advise urgently.
Thanks,
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