Home Forums Plugins CURCY – WooCommerce Multi Currency Exchange Rate Not Applied When Fixed Price Field Is Empty

Exchange Rate Not Applied When Fixed Price Field Is Empty

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  • #240611

    VISAN CHAN
    Participant

    I’m experiencing an issue with the multi-currency pricing logic in your plugin.

    According to your documentation, when Fixed Price is enabled and a specific currency price is not manually set, the plugin is supposed to fall back to using the exchange rate to calculate the price. Your settings page even states:

    “rates will be used in case fixed product price/shipping cost is not set for a currency.”

    Here’s my actual setup:

    Fixed Price: enabled

    Some currencies have no value manually set

    “Don’t use exchange rate” option: not enabled

    Exchange rates: properly configured

    However, the prices for currencies with no fixed value are not being converted using the exchange rate. They remain exactly the same as the base currency price — no calculation is applied.

    My questions:

    Is this fallback-to-exchange-rate behavior still officially supported?

    If yes, why is it not working as expected?

    If no, is there a workaround or filter to enable this fallback?

    This is a critical issue affecting all product pricing in other currencies. Please advise urgently.

    Thanks,

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