Tracking information not being sent to PayPal (no API request detected)

Hello,

I’m having an issue with the PayPal tracking integration feature. When I add tracking information to an order and check the “Send to PayPal” option, nothing happens — the tracking data is never sent to PayPal.

Here’s what I did:

– I created a new app in PayPal Developer Dashboard to get the Client ID and Secret, then entered those credentials in the plugin settings.

– The connection test in the plugin returns “OK”.

– However, when I add tracking to an order and enable the PayPal checkbox, the tracking information is not sent to PayPal.

– If I check the order in my PayPal account, there is no tracking number displayed.

– Also, in my PayPal app logs, I can confirm there are no incoming API requests from the plugin.

For comparison, when I use the official PayPal plugin, the tracking data is sent successfully and appears correctly in PayPal. But of course, that means I would have to enter the tracking twice — once in the PayPal plugin and once in Orders Tracking for WooCommerce.

From what I understand, Orders Tracking for WooCommerce should automatically send the tracking info to PayPal when I enable that option, but it’s currently not doing that.

Could you please let me know what could be causing this issue?

Thank you!

PS: I forgot to mention that I use the official WooCommerce PayPal plugin (WooCommerce PayPal Payments) to receive payments in the store, and all the software is updated to the latest available version.