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April 23, 2026 at 1:41 pm #257897

Luiza KubisParticipantHello Team,
I’m using WooCommerce Email Template Customizer Premium on my WooCommerce store and I’m very happy with it overall — I’ve successfully built custom templates for all standard WooCommerce emails.
However, I’ve run into an issue with the WooCommerce Waitlist plugin. The “Back in Stock” notification email sent by WooCommerce Waitlist does not appear in Email Template Customizer, which means I’m unable to customize it through your plugin’s interface. As a result, this particular email is sent to my customers using the default, unstyled template — which looks completely different from the rest of my branded emails and, frankly, resembles a phishing attempt rather than a legitimate store notification.
All my other transactional emails are beautifully styled thanks to your plugin, so this one stands out in a very negative way and may undermine customer trust.
Could you please let me know:
1. Is there a way to make WooCommerce Waitlist emails visible and editable within Email Template Customizer Pro using the current version?
2. If not, is support for WooCommerce Waitlist on your roadmap?I’d greatly appreciate any guidance or workaround you can offer. If this is a feature that needs to be added, I’d like to formally request it.
Thank you for your time and support.
Best regards, Luiza.
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