Search Results for: OUTLOOK

Layout bug in gmail app on iPhone introduced in version 1.2.10 of WooCommerce Email Template Customizer

I just updated from version 1.2.8 to version 1.2.10 and the emails now look terrible in the gmail app for iPhone. They looked fine for years but version 1.2.10 introduced some bugs. It is probably related to “Display correctly for multi-columns per row on Outlook (classic)”. I have attached screenshots showing emails on iPhone in […]

First Plugin Updates of 2025: A Fresh Start!

Happy New Year! ๐ŸŽ‰ As we step into 2025, weโ€™re excited to kick things off with our first round of plugin updates. These improvements are designed to help your WooCommerce store run better than ever, giving you the tools you need for a successful year ahead. WordPress Lucky Wheel โ€“ Lucky Wheel Spin and Win […]

Two Columns are not working on Outlook (old versions)

Hello, we are facing a strange issue after your latest update on Outlook 2016. We are using 2 columns layout for Billing & Shipping Information but after the latest update the 2 columns behave as 1 column in all viewports. Keep in mind that in Outlook (New) everything is working properly if that helps. I […]

A Festive Boost for Your Store

As the holidays approach, weโ€™ve been hard at work delivering a little extra magic for your WooCommerce store. ๐ŸŽ„ This week, weโ€™re rolling out updates for four plugins, ensuring your store is ready for the busiest time of the year. WooCommerce Email Template Customizer version 1.2.9ย  – Fixed: The price display in the cross-sell section […]

Images don’t appear in email

Hello Imanges like website logo, product image and socials logos in footer don’t appear in email on iphone. Also, the product image doesn’t show on Outlook 2021. Can you help please?

Product images width is too large

Hi I am having an with the width on my abandoned cart emails. We are using the VillaTheme Email Templates Designer to create the email. I’ve added the Abandoned Cart Component to the email design. When I abandon an order on the website, I get an abandoned cart email but the product image displays across […]

Email images not showing

Hi Support, Seems images from emails sent is not showing. We have allowed external images in both outlook and Gmail (and other clients) but still does not show up. Grateful to advise on how I can work around this. Thank you!

In Outlook 365, the product thumbnails are displaying as very large.

Hello, in the Outlook 365 email client, the product thumbnails are displaying as very large. Is there a way to adjust this and make the thumbnails smaller? This issue only seems to be occurring in Outlook 365, as the thumbnails remain small when viewing the emails in webmail clients like Gmail or Hotmail.

Email Layout broken

Hi Support Team Again i do have totally broken E-Mail Layouts with your plugin. I already had a similar case with an older Version โ€“ check the Screenshot. I do run Version Version 1.2.4 of WooCommerce Email Template Customizer. So far i’ve seen this happening on Outlook clients for both windows and mac. Please look […]

Attachment does not send

Hello. I have properly installed your plugin and configured all emails. Everything looks nice in the live preview, when I send a test email, all emails look good in the browser (Gmail, Outlook web), Outlook mobile and Outlook desktop. Along with the test mail, the attachment also goes where I set it to go. Problems […]

Abandoned cart plugin email templates

Hello! I’m using the abandoned cart plugin and I’ve created some email templates for it but when they are delivered, the links do not render. So images or links are empty. I’m using FluentSMPT for the emails and I’ve created a video demonstrating the issue that I paste below. Are you able to replicate this […]

Outlook 365

Hi, the Outlook 365 is showing very big products thumbnails, any chance to fix it? Generally only in desktop this happen. In mobile devices the photos remain small.