In some cases, customers may report that images in emails sent from your site are hidden, or that the email displays a warning such as “This message appears suspicious” in Gmail, Outlook, or other email clients. This article provides an overview of the common scenarios you may encounter, as outlined below. Case 1: Images […]
Hi, I was test and worked when I install and setup the plugin on my website but just realized that the product images does not shown on the emails which send to shop manager and customers too. I’m using Yandex as a mail provider and checking my mails directly Yandex’s website (I dont use any […]
Hi there. I’ve researched your forum, FAQs, manuals, and even the plugin code itself in an attempt to apply a custom font-family (via Google Fonts) to my email templates. In the end, you’ve hardcoded the fonts so many times in so many places, that despite my font family being correctly linked/loaded, no CSS will apply […]
Dear Support Team, We are experiencing an issue with how our booking confirmation emails are displayed in Outlook. According to fluentSMTP, the email is being sent with the correct layout and design (see the attached screenshot from fluentSMTP), including the additional custom fields (e.g., child’s name, date of birth, etc.). Problem: In Outlook, the email […]
Hallo Support, Mein Plugin “WooCommerce E-Mail-Vorlagen-Customizer” Premium hat die Versionsnummer 1.2.10. Auf der Seite https://wordpress.org/plugins/email-template-customizer-for-woo/#developers wird die Version 1.2.14 vorgestellt. Es gibt derzeit Probleme bei der Anzeige von Bildern bei den E-Mails! (sie werden in Outlook nicht angezeigt!) Wie oder wann wird das Update automatisch erfolgen? Gruß Reinhard Wirth gehtanders.de
I just updated from version 1.2.8 to version 1.2.10 and the emails now look terrible in the gmail app for iPhone. They looked fine for years but version 1.2.10 introduced some bugs. It is probably related to “Display correctly for multi-columns per row on Outlook (classic)”. I have attached screenshots showing emails on iPhone in […]
Happy New Year! 🎉 As we step into 2025, we’re excited to kick things off with our first round of plugin updates. These improvements are designed to help your WooCommerce store run better than ever, giving you the tools you need for a successful year ahead. WordPress Lucky Wheel – Lucky Wheel Spin and Win […]
Hello, we are facing a strange issue after your latest update on Outlook 2016. We are using 2 columns layout for Billing & Shipping Information but after the latest update the 2 columns behave as 1 column in all viewports. Keep in mind that in Outlook (New) everything is working properly if that helps. I […]
As the holidays approach, we’ve been hard at work delivering a little extra magic for your WooCommerce store. 🎄 This week, we’re rolling out updates for four plugins, ensuring your store is ready for the busiest time of the year. WooCommerce Email Template Customizer version 1.2.9 – Fixed: The price display in the cross-sell section […]
Hello Imanges like website logo, product image and socials logos in footer don’t appear in email on iphone. Also, the product image doesn’t show on Outlook 2021. Can you help please?
Hi I am having an with the width on my abandoned cart emails. We are using the VillaTheme Email Templates Designer to create the email. I’ve added the Abandoned Cart Component to the email design. When I abandon an order on the website, I get an abandoned cart email but the product image displays across […]
Hi Support, Seems images from emails sent is not showing. We have allowed external images in both outlook and Gmail (and other clients) but still does not show up. Grateful to advise on how I can work around this. Thank you!
Hi For the last 2 months i worked with the FREE version. I am using Microsoft Outlook as my email application and everything was just great in the FREE version. Today, I installed and activated the Premium version. The problem is as describe below – In the Preview i see the email just as it […]
Hello, in the Outlook 365 email client, the product thumbnails are displaying as very large. Is there a way to adjust this and make the thumbnails smaller? This issue only seems to be occurring in Outlook 365, as the thumbnails remain small when viewing the emails in webmail clients like Gmail or Hotmail.
For the Outlook 365 email client, the logo URL is currently displayed in the email preview text field, as shown in the provided screenshot. How can I change this to display a custom email preview text instead?