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Abandoned Carts Not Being Recorded

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  • #234737

    myekb2014@gmail.com
    Participant

    Hello,
    I installed the WooCommerce Abandoned Cart Recovery plugin, but it’s not detecting or recording any abandoned “Add to Cart” actions on my store. I’ve tested this multiple times with both logged-in and guest users, and no entries are appearing in the abandoned carts list.

    I have confirmed that:

    WooCommerce is fully updated

    The plugin is activated and settings are configured

    CRON jobs are running

    I waited longer than the configured delay time

    Please help me resolve this issue. Let me know if you need admin access or any log files.

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