Abandoned carts not registering

Hello,

I’ve been with this plugin installed for a few weeks, but none of the abandoned carts are registered either for customers registered or guests.

Reports – General
I can see my testing abandoned cart in the Reports. But there’s nothing at “Abandoned carts” page, therefore I guess there’s nothing being sent to the users? What am I missing?

Cart
Tracking Member’s Cart: Enabled
Abandoned Cart time for Members: 5 minutes

Email for Abandoned Cart
Send mail reminder to members: Enabled

Cart logs
It’s registering the Actions when user adds to cart items.

Email template
Enabled, customized and selected

Thanks!
Best regards
Alex