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March 1, 2025 at 11:26 am #230149

38beyoungParticipantDear Lucky Wheel Support Team,
I hope this email finds you well. I recently installed the Lucky Wheel plugin on my website (38beyoung.com), but unfortunately, it is not functioning as expected.
Issue Details:
1. reCAPTCHA v3 Setup
• I have successfully registered my website with Google reCAPTCHA v3.
• I obtained the Site Key and Secret Key and correctly inputted them into the Lucky Wheel settings.
• reCAPTCHA v3 is enabled, but the wheel is still not working.
2. Spin Wheel Not Responding
• After setting up everything, when I test the spin wheel on my website, it does not allow me to spin.
• It displays the message “No g_validate_response,” which seems to be related to reCAPTCHA verification.Could you please assist me in identifying the problem and provide a solution? I would greatly appreciate your support in getting the Lucky Wheel to work properly on my website.
Looking forward to your response.
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