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Assistance Required: Lucky Wheel Not Functioning on My Website

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  • #230149

    38beyoung
    Participant

    Dear Lucky Wheel Support Team,

    I hope this email finds you well. I recently installed the Lucky Wheel plugin on my website (38beyoung.com), but unfortunately, it is not functioning as expected.

    Issue Details:
    1. reCAPTCHA v3 Setup
    • I have successfully registered my website with Google reCAPTCHA v3.
    • I obtained the Site Key and Secret Key and correctly inputted them into the Lucky Wheel settings.
    • reCAPTCHA v3 is enabled, but the wheel is still not working.
    2. Spin Wheel Not Responding
    • After setting up everything, when I test the spin wheel on my website, it does not allow me to spin.
    • It displays the message “No g_validate_response,” which seems to be related to reCAPTCHA verification.

    Could you please assist me in identifying the problem and provide a solution? I would greatly appreciate your support in getting the Lucky Wheel to work properly on my website.

    Looking forward to your response.

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