auto update does not work at all

I’m beyond frustrated with plugins that use codecanyon. Unfortunately I have 2 of them, WooCommerce Photo Reviews being one of them. I have issues any time either plugin releases an update and being unable to rely on the plugin to auto update makes the plugin useless and a security risk.

Auto updates DO NOT WORK. Every time you release an update, it shows there is an update, however, auto updates never occur, there is never an “update now” button, and the following always shows: Automatic update is unavailable for this plugin.

Please see attached screenshot.

The auto update key is correct. The plugin is active and paid for.

Why does your plugin have to be so difficult to update? We manage 100s of wp websites and do not have the time to babysit plugins that do not auto update. We only have this issue with plugins that rely on codecanyon. Something needs to be done.

What do we need to do to resolve this issue permanently?