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Clients don't receive review reminder emails

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  • #23090

    Thara
    Participant

    Hi,
    I have the pro version, when a client does an order (or when we create a manually order), the review reminder email is not sent. I don’t know why. The option is checked but nothing happens.
    When a try to send it manually, I get “0 review reminders sent.”.

    Please can you help ?

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