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Critical error on site

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  • #228685

    Erica Goodman
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    Hello,

    I received a critical error message from WordPress, saying there was an error with this plugin:

    WordPress has a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.

    In this case, WordPress caught an error with one of your plugins, CURCY – WooCommerce Multi Currency Premium.

    First, visit your website (https://lovelythinkings.com/) and check for any visible issues. Next, visit the page where the error was caught (https://lovelythinkings.com/wp-admin/admin-ajax.php) and check for any visible issues.

    ***

    A few days before, I had a customer contact me saying they had a critical error message after they placed and purchased their order. The order went through, but with a strange Order Status saying “Primary Order Accepted” that I confirmed is not from Woocommerce or Stripe (the payment gateway used). Indeed, the customer was purchasing from a foreign currency from our main currency we use on the site.

    I expect these two are related.

    This is not the first time I’ve had issues with this plugin. I do like the functionality and how it’s displayed on the site, but I’m considering again about renewing my license.

    ***

    Another issue that is always present as well: within an order in woocommerce, when I choose the option to change the currency, the shipping amount changes within the order, but not in the order total. So the full total is not accurate, and it can be confusing which value amount is the correct one in the opposite currency.. as it will show the same currency symbol, but two different values (that correspond to the value in each currency, respectively.

    Hope you can resolve this.

    Thank you,
    Erica

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