Default Email Template Not Working?

Hi, after installing your plugin, I installed another plugin for ticket support (https://codecanyon.net/item/woocommerce-support-ticket-system/17930050).

It can send email notifications when a new reply of a ticket is created. However, it does not use your default template, but the woocommerce mail default template.

I’ve enable your plugin, and for notifications of all other plugins, the notification email will use your default template. But only for this newly installed plugin, the woocommerce mail default template is used for all its notifications.

How does your plugin work in using your default email template to replace the woocommerce default email template? Why can’t it replace all notifications? Please help. Thanks.