Home Forums Plugins WooCommerce Orders Tracking Fail to sync tracking info to paypal

Fail to sync tracking info to paypal

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    zjayc
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    Hi VillaTheme Support Team,

    We just purchased the “WooCommerce Orders Tracking Premium” plugin and we can successfully send tracking number to our customers via this amazing plugin. But it looks like we can’t sync tracking info to PayPal. Under the settings, we have created API in in our PayPal business and we also tested it successfully. But in the order details page, we can’t see any button to sync the tracking info to PayPal. Is this because of the PayPal updates? We use PayPal standard in the past, but Woocommerce now use the latest PayPal checkout gateway.

    We would really appreciate it if you could offer any help.

    Thank you so much in advance!

    Best,
    Zjay

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