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Fail to track custom carrier

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  • #105873

    sin
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    hi, I tried to set the custom carrier with following the guidline
    However, it showed “Tracking data is not available now. Please come back later. Thank you.” Can you help me?

    I come from HK and sf-express(HK) is used. It is different with sf-express-cn. So, I put the custom carrier in my backend. You can access my admin backend and see the Testing SF-express as default.

    Sf-express(HK) Carrier website: https://htm.sf-express.com/hk/tc/index.html
    Here is the order tracking number: SF1071104199569
    And the attachment showed it can be search in the sf-express(HK) website. You can try to put the order in their site.

    This is the link of tracking order.
    https://htm.sf-express.com/hk/tc/dynamic_function/waybill/#search/bill-number/SF1071104199569

    I try to put the carrier URL in the backend. “https://htm.sf-express.com/hk/tc/dynamic_function/waybill/#search/bill-number/{tracking_number}”

    “Tracking data is not available now. Please come back later. Thank you.”
    You can use AC: demo/PW: demodemo to login and try this tracking order.

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