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: Issue with Displaying All Products in Bulky Plugin: Missing Products on Subsequent Pages

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  • #225328

    order@rollers.pl
    Participant

    Dear [Support Team/Plugin Developer],

    I am experiencing an issue with product visibility on my WordPress site, which currently has 709 products. When setting the number of visible products per page to more than 100 (e.g., 400), the following problems occur:

    The first page consistently shows exactly 100 products.
    Subsequent pages display a varying number of products (e.g., 160), but the total across all pages never equals 709.
    Increasing the product-per-page limit beyond 100 causes some products to disappear entirely.
    Here are the steps I have already taken to troubleshoot the issue:

    1. Adjusted Product Visibility Settings:
    Set the products-per-page to various values (e.g., 300, 400) in the plugin settings.
    Verified that the issue persists when exceeding 100 items per page.
    2. Cleared Cache and Browser Data:
    Cleared browser and server-side caches using WP Rocket and Autoptimize.
    Tested in incognito mode and across multiple browsers.
    3. Checked Server Settings:
    Verified server specifications with cyberfolks.com to ensure they meet plugin requirements.
    Confirmed no restrictions related to memory or execution times.
    4. Investigated WooCommerce and Plugin Configurations:
    Compared settings with another site (beebooh.com) where this issue does not occur.
    Ensured all plugins and themes are up-to-date.
    5. Used Debugging Tools:
    Enabled WordPress debugging and reviewed logs, finding no errors linked to server or plugin misconfigurations.
    6. Tried Sorting by SKU:
    Verified that sorting works only for the current page and does not apply to the entire category.
    Implemented a custom sorting script in functions.php, but the issue remains unresolved.
    Despite these efforts, the issue persists:

    Setting more than 100 products per page causes some to disappear entirely.
    The total number of displayed products remains incorrect across pages.
    For reference, my site is hosted on cyberfolks.com, and I’ve provided a video illustrating the problem: Video Link.

    This seems to be related to the plugin’s behavior. I kindly request assistance in resolving this issue without additional charges. Please confirm how you intend to proceed or provide specific steps to address this.

    Thank you for your continued support.

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