Home Forums Plugins WooCommerce Email Template Customizer Issue with Product Category Selection in Email Template

Issue with Product Category Selection in Email Template

  • Author
    Posts
  • #235973

    Hello Support Team,

    I am currently using the Email Template Customizer for WooCommerce plugin and have encountered an issue with the Products component.

    When I select “Product type > Category”, the dropdown to choose a specific category does not appear, even though my store has several active product categories with properly assigned products (e.g., masculino, femenino, unisex, novedades, etc.).

    Additionally, regardless of the selected product type (featured, on sale, new, category, etc.), the same products are always displayed, as if the component is not reacting to the settings.

    I’ve tried switching options, saving, and reloading the template, but the issue persists across all templates where this component is used.

    Could you please let me know if this is a bug in the plugin or if there’s any extra step required for the category selection and product display to work properly?

    I’m attaching a screenshot that shows the missing dropdown.

    Thank you for your assistance.

    Best regards,
    Sergio

    Attachments:
    You must be logged in to view attached files.

You must be logged in to see replies to this topic. Click here to login or register