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Line breaks are missing in WooCommerce Email template

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  • #247059

    giltesa.
    Participant

    Hello,

    I’ve noticed an issue with how the plugin handles the text formatting in emails sent when an order is marked as completed.

    The plugin sends two different emails in that case:

    1) Email tab – This version works perfectly. The text and styles configured in the editor (line breaks, bold, etc.) are applied correctly in the email received by the customer.

    2) WooCommerce Email tab – In this one, the styles are applied correctly, but all line breaks are removed. Even if I insert multiple paragraphs or empty lines in the editor, the final email shows all the text in a single block, which makes it hard to read.

    Could you please check why the line breaks are being stripped out in the WooCommerce Email version?

    Thank you

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