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Mobile Reviews Bug

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  • #233838

    Alex
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    Hi there,

    I’ve encountered a strange issue with the Photo Reviews Premium plugin on my website: product reviews are not displaying on mobile devices. The counter buttons appear, but the actual reviews and review summary are missing. Please see it on the homepage.

    Everything works perfectly on desktop, and I’ve been using your plugin for years without any problems. I’m also running the latest version of the plugin.

    I tested both the shortcode and the Elementor Pro Photo Reviews widget — the issue persists with both methods.

    Additionally, there’s another odd behavior: when viewing a product page on mobile, the “Product Details” tab is shown first, even though the “Show Review Tab First” setting is enabled in the plugin. This also works correctly on desktop, so the problem seems limited to mobile only.

    Could you please help me troubleshoot this issue or suggest what might be causing it?

    Looking forward to your support.

    Thank you.

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