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My catalog isn’t being syncronized

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  • #200556

    Oscar Rosas
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    Hello Dear Villatheme support team, I’m contacting you because Currently I have a problem with my website, I was developing the website in a staging environment and the plugin was intalled there on staging.shipperbros.com, everything was working well and syncronizing automatically however now the site is on production and I don’t understand what happen but now I need to syncronize manually all the products and apparently everything is ok but on the logs display the following message 2024-05-29T00:09:05+00:00 ALERT Error syncing products: 402 – shipperbros.com – Website invalid, could you please help me to solve this problem. I really appreciate your help.

    Thanks Villatheme support team

    Regards,

    Ricardo

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