Home Forums Plugins WooCommerce Email Template Customizer Plugin is not sending emails to the customer – only admin emails!

Plugin is not sending emails to the customer – only admin emails!

  • Author
    Posts
  • #73264

    Anjinese
    Participant

    Please help! This is a great email template for woocommerce but I cannot get it to send emails to the customer email address. No email is sent when I checkout the order on the website.
    – The customer receives the emails when the plugin is deactivated with the same email addresses and order details.
    – I have checked the php settings and the xml module has been activated.
    – I have used different customer email addresses yahoo!, outlook, gmail, hotmail and all work when the plugin is deactivated but not when the plugin is activated.
    – I have gone into woocommerce – order/edit order and the order email is sent to the customer email address when I select orders/resend order notification.
    – I receive all the admin email notifications when the plugin is on and off – the customer emails just aren’t being sent!

You must be logged in to see replies to this topic. Click here to login or register