Home Forums Plugins CURCY – WooCommerce Multi Currency Price problems when product is added to cart

Price problems when product is added to cart

  • Author
    Posts
  • #221854

    Filippo Casali
    Participant

    Hi,

    We’re using your CURCY plugin on our website (https://torqued.com/) and we reported a strange behaviour. When I change currency on the site, the price is showed well, and it follows the excange rules. But when I add that product to the cart, it seems like the exchange rules are applied again. I give you an online example in order to be more clear. I’ve a product (https://torqued.com/product/klock-werks-fxrp-style-fairing-fit-kit/) with base cost of $1,995.95 USD, I change in CAD and the price became $2,791.14. It’s perfectly correct because the exchange rate USD/CAD is circa 1.39 (1,995.95*1.39=2791.13). But when I add this currency changed product to the cart the price of that product in the cart is $3,903.13. I think it’s because the exchange rates are applied another time when the product is added to cart (2,791.14*1.39=3903.12). But the system has not to do that because the change fee is already set! Honestly I don’t know why the system are acting in this way. Is there a wrong setting? Can you help us with that?

    It a quiet urgent issue because users that are using other currencies have wrong prices

    Waiting for your reply
    Kind regards,
    Filippo

You must be logged in to see replies to this topic. Click here to login or register