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Products not syncing correctly

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  • #166867

    sevendynamic
    Participant

    So we ran the sync the first time and only 171 products were synced out of 231, the rest didn’t.

    Our Troubleshooting Steps So Far and their results
    —————–
    Attempt 1: We deleted the products from Shopify and ran the sync again
    Result: didn’t work, same thing happened

    Attempt 2: We deleted the cache through FTP and ran it again
    Result: didn’t work, same thing happened

    Attempt 3: We created a new developer app on shopify and ran the sync again
    Result: didn’t work, same thing happened

    Attempt 4: We deleted the plugin completely, deleted the cache, created a new app with new keys.
    Result: didn’t work, same thing happened

    So currently we don’t know what to do honestly.

    Can you assist us?

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