Refund Request – WebPOS WooCommerce POS – No Response Received

the theme we purchased : https://codecanyon.net/item/webpos-woocommerce-pos-point-of-sale/38340924/support?_gl=1*85dhi4*_gcl_au*MTcyMDQzMzEyMS4xNzQ4MjM2NjIz*_ga*MTQ5Mjk5MTc3NC4xNzQ4MjM2NjIy*_ga_ZKBVC1X78F*czE3NDg2MDMwMjEkbzEwJGcxJHQxNzQ4NjAzNTA0JGo0NSRsMCRoMA..&_ga=2.260283597.1971379345.1748580754-1492991774.1748236622

We purchased the WebPOS – WooCommerce POS (Point of Sale) plugin from CodeCanyon (link: https://codecanyon.net/item/webpos-woocommerce-pos-point-of-sale/38340924/support). However, after reviewing and attempting to use it, we found that it does not serve our purpose and is not compatible with our OpenCart website.

We understand this plugin is for WooCommerce, but at the time of purchase, the description was not sufficiently clear, and we expected some level of compatibility. We submitted a refund request a while ago but have not received any response so far.

We kindly request that you please review our case and consider issuing a refund — even a partial refund would be appreciated, as the product is of no use to us.