-
AuthorPosts
-
January 20, 2026 at 11:20 pm #253122

Andres Iozzolino (iozzolinoph)ParticipantHello Support Team,
I am reaching out because I am having issues displaying the Shipping Bar plugin on my store, despite it being active and properly configured.Environment details:
Theme: Astra Theme.
Platform: WooCommerce. https://dejandohuellitas.com/categoria-producto/tienda/
Troubleshooting steps already taken:
I have cleared both the site and browser cache.
I have uninstalled and reinstalled the plugin twice to ensure there were no errors during the initial activation.
Problem description: The shipping bar does not appear anywhere on the frontend. I have specifically checked:
Home page.
Shop / Catalog page.
Individual product pages.
Cart page.
Even though the free shipping thresholds in WooCommerce settings match the plugin configuration, the element is not rendering in any of the locations mentioned above.
Attached screenshots:
Free Shipping Configuration: WooCommerce shipping zone settings.
Plugin Configuration: Dashboard showing the bar is active.
Store/Product Screenshot: Evidence showing the bar is missing.
Please note: I am using a translator to communicate in English.
I look forward to your instructions to resolve this as soon as possible.
Best regards,
Andrés Iozzolino
Attachments:
You must be logged in to view attached files. -
AuthorPosts
You must be logged in to see replies to this topic. Click here to login or register