The plugin is not working properly

Aquí tienes la traducción al inglés:

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Hello, I have used this plugin on several websites, and this is the first time I’ve encountered this issue. The page is set up in catalog mode, meaning it will not be transactional. However, we have the currency switcher widget configured on the right side of the screen, where we manage three currencies: COP, EUR, and USD.

The issue is that after configuring the plugin, it is not performing any currency conversions at all. We have set it to convert currencies based on the daily exchange rate, but it’s not working. Currently, we are using the fixed price option, but none of the currencies are functioning properly.

We have also tested by disabling cache plugins, CDN, the Elementor visual builder, among others—leaving only the WooCommerce plugin and the currency switcher plugin active. How can you help us resolve this issue? Thank you.

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