Tracking Page not working

I’m using trackingmore to tracking my order shipping status but when I tested it, my tracking ID can’t be found.
I’m using LBC Express which is available in Trackingmore.

I’ve added the tracking ID in my dashboard and I can see that its status is delivered, but if try to check the same tracking ID in my tracking page, it says it can’t be found.

Note that I added this as custom carier since its not available in your default cariers.