Home Forums Plugins Aliexpress Dropshipping and Fulfillment for WooCommerce Urgent: Technical Issue – Plugin forcing WebP conversion and bypassing LiteSpeed

Urgent: Technical Issue – Plugin forcing WebP conversion and bypassing LiteSpeed

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  • #253442

    Masum Khan
    Participant

    Hello ALD Support Team,

    I am using the ALD (AliExpress Dropshipping and Fulfillment) plugin on my WooCommerce store (WishHour), and I have identified a significant conflict with my server-level image optimization.

    The Issue: Currently, when importing products, ALD appears to be automatically converting images to WebP format and saving them directly to the server. This is causing several critical problems:

    Bypassing LiteSpeed Enterprise: Because ALD is not importing the raw JPG/PNG files, my LiteSpeed Enterprise Image Optimization engine cannot recognize the new files to optimize them using my paid credits.

    Configuration Conflict: Since your plugin is “hijacking” the format conversion, it forces me to disable LiteSpeed’s superior image management, which is essential for my site’s performance.

    Lack of Control: I need the ability to import images in their Original Format (JPG/PNG) so that my dedicated server-level tools can handle the compression and conversion as intended.

    My Questions:

    Is there a setting or a PHP hook I can use to force ALD to import the Original JPG/PNG from AliExpress without converting it to WebP?

    Does ALD use the standard media_handle_upload() function, or are you saving files directly via a custom script?

    Please provide a solution or a code snippet to disable this automatic WebP conversion on import.

    Best regards, The WishHour Team

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