Home Forums Plugins WooCommerce Abandoned Cart Recovery WC Abandoned Cart Recovery doesn’t seem to track or send emails.

WC Abandoned Cart Recovery doesn’t seem to track or send emails.

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  • #148561

    Eric Croskey
    Participant

    I installed and configured the plugin a few days ago and it appeared to work at first. I received 2 emails from my site within one minute of each other and I was able to see the cart being tracked in the admin side.

    Today though, with more people at work to test, I do not see any carts being tracked in admin and no one has received an email yet. I set up SMTP as mentioned in some of the other threads and this did not help. It really does appear as thought the plugin just simply stopped working.

    I bought the plugin from Evanto and set up the key without issue.

    I would appreciate some help getting this to work as it should. I have disabled all plugins that were installed after WCACRP.

    Wordpress Version: 6.1.1
    WooCommerce Version: 7.2.2
    WooCommerce Abandoned Cart Recovery Premium Version: 1.0.10

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