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follow-up emails not sending after installing customizer

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  • #139929

    Gayle Howard
    Participant

    Hi there! I was wondering if Email Template Customizer doesn’t work with the WooCommerce Follow up plugin? I have followup emails to send to my clients with instructions on what to do next but nobody is getting them. All anyone is getting is the Customer Invoice/receipt.

    I thought perhaps it may be WooCommerce Followups that was the problem, but when I went to their logs, I saw this log which I’ve pasted below which shows your plugin in the log.

    Could you advise what needs to be done to fix the problem please?
    Gayle

    fatal-errors-2022-10-01-f828ab7df723c84aa97897be61c39b84.log

    fatal-errors-2022-10-01-f828ab7df723c84aa97897be61c39b84.log (October 1, 2022 at 12:45 pm AEST)
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    2022-10-01T02:45:18 00:00 CRITICAL Uncaught Error: Call to a member function get_payment_method() on null in /home/customer/www/topmargin.com/public_html/wp-content/plugins/woocommerce/includes/gateways/bacs/class-wc-gateway-bacs.php:263
    Stack trace:
    #0 /home/customer/www/topmargin.com/public_html/wp-includes/class-wp-hook.php(309): WC_Gateway_BACS->email_instructions(NULL, NULL, NULL)
    #1 /home/customer/www/topmargin.com/public_html/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters(”, Array)
    #2 /home/customer/www/topmargin.com/public_html/wp-includes/plugin.php(476): WP_Hook->do_action(Array)
    #3 /home/customer/www/topmargin.com/public_html/wp-content/plugins/woocommerce-email-template-customizer/includes/email-render.php(1404): do_action(‘woocommerce_ema…’, NULL, NULL, NULL, NULL)
    #4 /home/customer/www/topmargin.com/public_html/wp-content/plugins/woocommerce-email-template-customizer/includes/email-render.php(394): VIWECINCLUDESEmail_Render->render_html_wc_hook(Array, Array)
    #5 /home/customer/www/topmargin.com/public_html/wp-incl in /home/customer/www/topmargin.com/public_html/wp-content/plugins/woocommerce/includes/gateways/bacs/class-wc-gateway-bacs.php on line 263

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