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Subscription cannot be renewed

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    Roloand
    Participant

    Hello,

    I renewed my subscription with Envato. For the next steps, I proceeded as described here:

    https://villatheme.com/knowledge-base/how-to-use-auto-update-feature/

    According to these instructions, I should klick to

    https://villatheme.com/check-purchased-code/

    There I get the page shown in screenshot 1 in the attachment. When I click “Verify with Envato,” I can authorize access. After that, the page shown in screenshot 2 in the attachment appears. However, I can’t enter anything or do anything else there.

    What should be done now?

    Kind regards
    Roland

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