Search Results for: OUTLOOK

Hi there. I’ve researched your forum, FAQs, manuals, and even the plugin code itself in an attempt to apply a custom font-family (via Google Fonts) to my email templates. In the end, you’ve hardcoded the fonts so many times in so many places, that despite my font family being correctly linked/loaded, no CSS will apply […]

Dear Support Team, We are experiencing an issue with how our booking confirmation emails are displayed in Outlook. According to fluentSMTP, the email is being sent with the correct layout and design (see the attached screenshot from fluentSMTP), including the additional custom fields (e.g., child’s name, date of birth, etc.). Problem: In Outlook, the email […]

Hallo Support, Mein Plugin “WooCommerce E-Mail-Vorlagen-Customizer” Premium hat die Versionsnummer 1.2.10. Auf der Seite https://wordpress.org/plugins/email-template-customizer-for-woo/#developers wird die Version 1.2.14 vorgestellt. Es gibt derzeit Probleme bei der Anzeige von Bildern bei den E-Mails! (sie werden in Outlook nicht angezeigt!) Wie oder wann wird das Update automatisch erfolgen? Gruß Reinhard Wirth gehtanders.de

I just updated from version 1.2.8 to version 1.2.10 and the emails now look terrible in the gmail app for iPhone. They looked fine for years but version 1.2.10 introduced some bugs. It is probably related to “Display correctly for multi-columns per row on Outlook (classic)”. I have attached screenshots showing emails on iPhone in […]

Hello, we are facing a strange issue after your latest update on Outlook 2016. We are using 2 columns layout for Billing & Shipping Information but after the latest update the 2 columns behave as 1 column in all viewports. Keep in mind that in Outlook (New) everything is working properly if that helps. I […]

Hello Imanges like website logo, product image and socials logos in footer don’t appear in email on iphone. Also, the product image doesn’t show on Outlook 2021. Can you help please?

Hi I am having an with the width on my abandoned cart emails. We are using the VillaTheme Email Templates Designer to create the email. I’ve added the Abandoned Cart Component to the email design. When I abandon an order on the website, I get an abandoned cart email but the product image displays across […]

Hi Support, Seems images from emails sent is not showing. We have allowed external images in both outlook and Gmail (and other clients) but still does not show up. Grateful to advise on how I can work around this. Thank you!

Hi For the last 2 months i worked with the FREE version. I am using Microsoft Outlook as my email application and everything was just great in the FREE version. Today, I installed and activated the Premium version. The problem is as describe below – In the Preview i see the email just as it […]

Hello, in the Outlook 365 email client, the product thumbnails are displaying as very large. Is there a way to adjust this and make the thumbnails smaller? This issue only seems to be occurring in Outlook 365, as the thumbnails remain small when viewing the emails in webmail clients like Gmail or Hotmail.

For the Outlook 365 email client, the logo URL is currently displayed in the email preview text field, as shown in the provided screenshot. How can I change this to display a custom email preview text instead?

Hi, I have moved to new domain and need to deactivate ALD on nordicdata.no and activate on outlook24.store Please. I have sent emails to support but no answer and no help.

Hi Support Team Again i do have totally broken E-Mail Layouts with your plugin. I already had a similar case with an older Version – check the Screenshot. I do run Version Version 1.2.4 of WooCommerce Email Template Customizer. So far i’ve seen this happening on Outlook clients for both windows and mac. Please look […]