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Abandoned Cart and Cart Logs user mismatch

  • Author
  • #79775

    Daryl Brozicevic


    I recently installed Abandoned Cart Recovery and I am finding some strange user names/emails appearing the cart logs but don’t appear in the Abandoned Carts list.

    I have attached a file with a screenshot called Abandoned_Cart_Log.png
    This list seems to be ok.

    When you compare this file to Cart_Logs you will see the email addresses such as dylan, darylb but these people did not add any item to the cart. It should just be Guest with no email address.
    All the entries from Sweden should not have those email addresses/names.

    It seems like your plugin is grabbing a random username and adding it to this list.

    Can you please check what is wrong here?


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