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Ali Orders in vendor dashboard and tracking code into AfterShip

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  • #137322

    Edemilson Lima
    Participant

    I’m using the ALD plugin with the Dokan plugin. I’m having some problems:

    1) I enabled the ALD plugin in the vendor’s dashboard, but I didn’t find the “Ali Orders” option in the vendor’s menu. This option appears only in the admin panel. How will vendors order products with the ALD Chrome extension?

    2) In the admin panel, I clicked the Sync Products button in the Imported Products list. But in doing so the plugin mixed products from different vendors, making the products imported by the admin appear in the list of other vendors. Shouldn’t the extension check which seller imported the product and not mix products from different vendors?

    3) I also bought and installed the Orders Tracking Premium plugin, but I didn’t find it on the panel where the vendor will enter the tracking code. I need the tracking code to be sent to the AfterShip plugin so it can be tracked by the customer in InspireUI’s FluxStore app. After the order is placed, would it be possible for the tracking code to be automatically sent to AfterShip?

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