Critical Error

  • Author
    Posts
  • #258851

    John Raptis
    Participant

    When the plugin is activate, the site is no longer working. This just started happening.

    The errors we see in those logs are pointing at a conflict between WooCommerce Multi Currency (by VillaTheme) and WooCommerce Stripe. Specifically, the multi-currency plugin runs display_order_fee() and calls WC_Stripe_Helper::get_stripe_fee(). That method does not exist in your current Stripe plugin, so PHP throws a fatal error and the order screen can white-screen.

    The log stack-trace tells us this erroneous call is crashing the admin order detail page every time someone views an order. From your description, this “crash” manifests as the dropdowns and buttons not working where they should.

    Please help!

You must be logged in to see replies to this topic. Click here to login or register