Home Forums Plugins CURCY – WooCommerce Multi Currency Currency switches back / doesn’t switch at all

Currency switches back / doesn’t switch at all

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  • #94766

    Micha van Dinther
    Participant

    Greetings! We have experienced some issues with the plugin in recent months, as it keeps switching back and forth between currencies as one shops.

    For example, the currency is set to EUR as a customer enters. The customer, who happens to be in Sweden, switches to SEK and ads products in the local currency. How can we avoid having the currency switch back to EUR as the customer moves on to the next product or to the checkout, which keeps on happening?

    Another issue we’ve had only presents on a cellphone, where selecting the SEK currency hasn’t been possible. It just won’t switch despite our attempts to reload the page.

    Can you please guide us through exactly what the settings need to be to achieve a consistent currency throughout a shopping experience, without having to select the currency of choice each time the page is reloaded? We feel like we have tried all the different settings – use session, switch currency by js, auto detect currency etc.

    Many thanks in advance!

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