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email image problem

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  • #140267

    Nicola Busacca


    Hello, thank you for the support

    In reference to the conversation we had on envato in the questions section

    I propose the problem again here

    From a period of time, the emails that the site automatically generates following purchases have not shown images with embedded links (example site logo, product image, social icons in the footer)

    The problem occurs both on email clients on imac, iphone, android.

    You previously provided me with a “modified” version of the plugin to use google fonts. Version that I then removed, installing the updated classic one because google fonts are not visible on clients.

    I also contacted both apple, and siteground is currently carrying out checks and tests to understand if the problem is given by the server.

    Thank you

    some screen: https://ibb.co/DMvs36v https://ibb.co/MRSSM4d

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