Home Forums Plugins WooCommerce Abandoned Cart Recovery Emails Sending to Non-Abandoned Orders

Emails Sending to Non-Abandoned Orders

  • Author
    Posts
  • #51426

    Mike Norway
    Participant

    Hello,

    We are having an issue where our customers are receiving abandoned cart emails for orders that have not been abandoned.

    For example, a customer checked out within a few minutes of adding to cart, yet they still received an email from us telling her to complete her order.

    I am confident it has nothing to do with our settings, but just in case I have attached images of our settings for you to view to confirm whether they look OK.

    Please advise.

    Attachments:
    You must be logged in to view attached files.

You must be logged in to see replies to this topic. Click here to login or register