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Error message on installation

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  • #107011

    Hello!

    We get an error message during the installation.

    Fatal error: Uncaught Error: Class ‘VIWEC\INCLUDES\Email_Samples’ not found in /mnt/web001/e2/05/56861305/htdocs/STRATO-apps/wordpress_01/app/wp-content/plugins/woocommerce-email-template-customizer/woocommerce-email-template-customizer.php:110
    Stack trace:
    #0 /mnt/web001/e2/05/56861305/htdocs/STRATO-apps/wordpress_01/app/wp-includes/class-wp-hook.php(303): WooCommerce_Email_Template_Customizer->viwec_activate()
    #1 /mnt/web001/e2/05/56861305/htdocs/STRATO-apps/wordpress_01/app/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters()
    #2 /mnt/web001/e2/05/56861305/htdocs/STRATO-apps/wordpress_01/app/wp-includes/plugin.php(470): WP_Hook->do_action()
    #3 /mnt/web001/e2/05/56861305/htdocs/STRATO-apps/wordpress_01/app/wp-admin/plugins.php(193): do_action()
    #4 {main} thrown in /mnt/web001/e2/05/56861305/htdocs/STRATO-apps/wordpress_01/app/wp-content/plugins/woocommerce-email-template-customizer/woocommerce-email-template-customizer.php on line 110

    We also tried to disable all other plugins. Unfortunately it did not help.

    Can you please help us. Maybe you know what the problem is.

    With kind regards

    Andrej Brockmeier

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