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Hotlink issue

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  • #95236

    Hi team,

    I am currently testing out your free Email template customizer plugin and I have been very happy with the functionality so far. However I am now having an issue which prevents me from buying the plugin in the first place.

    Unfortunately I’ve come accross the issue that all of my emails are not handling the images right, and receiving the error message: “Stop! This image was hotlinked” in all of my emails. This problem occurs with all images in the emails, including my logo and the order details with photos.

    There are no existing scripts of some sort present on my website that prevents hotlinking. Not in my htaccess file also.
    When going through your knowledgebase I did find a quite simular issue in your abandoned cart recovery plugin > posted in 2019, however I cannot view this post with my account (https://villatheme.com/supports/topic/problem-with-image/).

    Do you have a solution for this issue?

    Hoping for your quick reply.
    Thank you very much in advance.

    Stephanie

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