Home Forums Plugins Catna – WooCommerce Name Your Price and Offers Issue with name your price – > Add to cart button

Issue with name your price – > Add to cart button

  • Author
  • #152344

    nicolas OSIKA

    Hello !

    I love your plugin features and i purchased 2 licenses on Envato for 2 different websites.
    However, i’m facing the same issue on both different installation.

    Let’s focuse on a single WP site for now, here is my problem with Catna plugin:

    #1. I’m only using ‘name your price’ feature. i have also checked on Woocommerce parameters : add to cart button will auto redirect to cart page. There is no minimum price set on single product, so the base product price is displayed by default.
    => if i push the ‘add to cart button’ it spins around but nothing happen. The product isn’t added to cart. If i press a second time , then it goes to cart.
    Same problem with my other wordpress installation. Same issue on mobile.
    Note : the add to cart button oerfectly works for other product types (without catna features).

    To me it seems like the ‘price argument’ cannot print at first, it needs like a double confirmation. Problem is our customers calling us to tell they cannot add product to their cart… this is annoying and businness loss.

    => Can you please investigate the issue ? And if you find something… bring it a fix. We need the product to be added to the cart after a single click on the ‘add to cart’ button.

    Note: i’m adding an example URL from our client website. So you can test it on your end.

    Thank you for your support !

    You must be logged in to view attached files.

You must be logged in to see replies to this topic. Click here to login or register