Home Forums Plugins WooCommerce Photo Reviews Issue with wc_photo_reviews_shortcode showing fewer reviews than comments_per_page setting

Issue with wc_photo_reviews_shortcode showing fewer reviews than comments_per_page setting

  • Author
    Posts
  • #257301

    shai shawat
    Participant

    Hello Support Team,

    I am currently using the **wc_photo_reviews_shortcode** to display reviews on a page, but I am experiencing an issue with the number of reviews being displayed.

    Here is the shortcode I am using:

    [wc_photo_reviews_shortcode comments_per_page=’10’ cols=’4′ cols_mobile=’1′ use_single_product=’on’ cols_gap=” products=” grid_bg_color=” grid_item_bg_color=’#fdf6f0′ grid_item_border_color=” text_color=” star_color=” verified_badge_color=” product_cat=” order=” comment_date_gmt=” show_product=’on’ filter=’off’ pagination=’on’ reviews_per_page=’50’ pagination_ajax=’on’ filter_default_image=’off’ filter_default_verified=’off’ filter_default_rating=” pagination_position=” conditional_tag=” custom_css=” ratings=” mobile=’on’ loadmore_button=’on’ style=’masonry’ masonry_popup=’review’ enable_box_shadow=” pagination_position=’center’ orderby=’comment_date’ full_screen_mobile=’off’ overall_rating=’off’ rating_count=’off’ only_images=’on’ image_popup=’below_thumb’]

    The issue is that the number of reviews displayed does not match the **comments_per_page** value.

    For example:

    * When **comments_per_page=’10’**, only **3 reviews** are displayed.
    * When **comments_per_page=’20’**, it shows **7 reviews** instead of 20.

    There are more reviews available, so I expected the shortcode to display the full number based on the comments_per_page setting.

    You can see the live example here:
    https://www.bebelle.pro/from-the-newspapers/

    For testing, I have currently set **comments_per_page=’20’** on that page.

    Could you please confirm if this behavior is related to:

    * the **only_images=’on’** filter,
    * the **masonry layout**, or
    * any other plugin limitation or setting?

    Please let me know if I am missing any configuration or if this is a known issue.

    Thank you for your assistance.

You must be logged in to see replies to this topic. Click here to login or register