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Plugin charges in default currency but show a different currency to the customer

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  • May 16, 2019 at 11:24 pm #26113

    frank
    Participant

    Hi.
    A customer just paid in SEK. His order confirmation says SEK but the order in SEK is charged as GBP (default). We disabled the plugin the moment the customer reported it.

    He has paid SEK 694 which is approx GBP 56.
    He got charged GBP 694 which is approx SEK 8600…

    Help please to find out why. I suspect the Braintree Gateway could be the issue but I’m not sure.

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