January 11, 2022 at 7:45 pm #113852
Our plugin updated automatically last night and as soon as it did, all our emails are now suddenly showing the product images in the wrong proportions/scale which is resulting in the main product section of the email looking super weird. We’ve also confirmed this is happening with the confirmations customer’s receive and it just looks extremely unprofessional so we’re hoping you might be able to let us know how we can fix this urgently?
I’ve attached an image of what it’s looking like and we’ve been in to adjust the actual email designs and tweak the image scale there but no matter what we make the scale, it only gets bigger (ie. making the scale 10 instead of 150 makes the image even bigger – not a clue why?).
More than happy to donate to your guys PayPal/upgrade to the premium version if we’re able to receive help here as totally understand we’re using the free plugin but we love it so much alongside the template we’ve been using for nearly a year now.
Many thanks in advance,
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